Returns, Refunds and Cancellation Policy

Thank you for shopping at MyCaptain.

Digital products

We issue refunds ("refunds", "cancellation") for digital products within 60 days of the original purchase of the Service.

We issue refunds for digital products only under the following conditions:

  • Product not delivered (if you haven't received access to the Service within 60 days of making the Payment)

Climber Knowledge and Careers Pvt. Ltd. retains the right to reject a refund request at its sole discretion.

Under normal circumstances, refunds are processed within 15 days.

We recommend contacting us for assistance if you experience any issues receiving or accessing our Service.

We do not guarantee that our Service is fully compatible with any third-party software. We do not issue refunds if our Service is incompatible with any third-party software, except for those that are specified on the page of each Service.

Contact us

If you have any questions about our Returns, Refunds and Cancellation Policy, please contact us: